We do our best to provide you with as much information as possible on the site to make your buying decision, but we acknowledge that occasionally product features or specifications may not be clear. We issue refunds for any shipping fees charged only if we have made an error in the shipment of your order or if there is a material error in the presentation of the product on our website. One Way Access is not responsible for loss or damage during transit.Īll returns should be sent to the address stated in the Return Merchandise Authorization (RMA). We strongly recommend using a shipping method with tracking and insurance. Pack all merchandise safely to prevent damage during transit. Once your return is approved, you will receive instructions for returning the products to us as well as a shipping label for your return (if applicable). Be sure to include your RMA Approval email with your shipment. In some cases, we may request that Pictures must be sent of damage or other errors Returning GoodsĪfter you receive an RMA approval, please return your product(s) to us within 30 days. You will be asked to provide details of the issue and the date in which the item was purchased. To initiate a return or exchange you must email our order confirmation to obtain a Return Merchandise Authorization (RMA). Non-Returnable & Final Sale ItemsĪll Used, Clearance, Final sale, or "as is" marked items are non-refundable and ineligible for returns, refunds, or exchanges. We cannot process return or refund requests without proof of purchase. An email notification confirming your refund will be sent after.ĭepending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement. We issue refunds within 7 business days after receiving and inspecting the merchandise. We will refund in the original method of payment.Īt this time, we are unable to issue refunds via Interac E-Transfer, Cash, Debit Card or Cheque.
Store credit may be offered for items that are no longer actively stocked or available. We can not offer store credit or refunds on warranty exchanges. Exceptions may apply if the item is no longer being actively stocked or available. We will exchange the item for the exact same item, in the exact same colour. Items that are still under warranty, are eligible for an exchange only. Young Farts RV Parts will pay return shipping fees in the following situations: We will provide you with a prepaid return label via email to send back the product(s). Incorrect received items must be returned to us within 30 days of the purchase date. Please send a brief email alerting us of the error and we will correct any fulfillment mistakes as quickly as possible. If we make an error when fulfilling your order, please contact us Via Replying to order confirmation email within 48 hours of receiving your package to initiate a claim. All/any anomalies (incorrect shipping, missing items, damaged goods) must be reported to our order confirmation email within 48 hours of receiving goods. We recommend a careful inspection of each item received. Incorrectly Shipped, Missing Items or Damaged Goods For any questions and concerns please reply to the confirmation email and we can try to assess the situation. NO return or exchange is accepted on electronics that have been removed from the original packaging in any way.Īll Used Products are considered Final Sale! Because of people repackaging there broken part and calling it Ours. IF item is being returned because the item is no longer needed, or customer ordered wrong part buy mistake the customer is responsible for the shipping costs
We offer a 30-day return policy from the delivery date on DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.
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